FREQUENTLY ASKED QUESTIONS

DO YOU OFFER GIFT CARDS?

Yes! Purrty Purrfect Polos' offers gift certificates to meet all of your needs. Gift certificates make perfect birthday, Christmas, and even Secret Santa presents!

WHAT ARE THE PAYMENT OPTIONS?

The Etsy Direct Checkout accepts Visa, Mastercard, Discover, American Express, PayPal, Apple Pay and more!

WHAT IS YOUR RETURN POLICY?

At the moment, I do not accept returns, exchanges, or cancellations, but please contact me if there is a problem with your order and I will do my best to make it right.

DO YOU TAKE CUSTOM ORDERS?

Of course! If you don't see something you like in the in-stock section, email me today to start a custom order! purrtypurrfectpolos@gmail.com

HOW LONG IS THE SHIPPING PROCESS?

I try to have pre-made orders out in 1-3 days, but custom orders can take anywhere from 2-4 weeks depending on how extensive the order is and how many supplies I will have to special order. Need something sooner? Let me know and we can work something out!